Privacy Policy
At Apex Online Resources, we are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This privacy policy explains how we collect, use, and safeguard your information when you use our online platform.
Information We Collect
We may collect the following types of personal data when you interact with our services:
- Account information: your name, email address, and subscription details when you register or subscribe to premium content.
- Usage data: information about your interactions with our articles, courses, videos, and community features.
- Payment information: billing details necessary to process subscription payments; this information is handled securely and only processed by trusted third-party payment providers.
- Communications: any messages or inquiries you send to us, including support requests.
How We Use Your Information
Your personal data is used for the following purposes:
- To provide, personalize, and improve our digital content and services.
- To manage your account and subscription status.
- To communicate important updates, offers, and information related to the platform.
- To respond to your inquiries and provide customer support.
- To comply with legal obligations, including regulatory requirements.
Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), our processing of your personal data is based on one or more of the following legal grounds:
- Your consent, where you have agreed to specific data processing (such as subscription communications).
- The necessity to perform our contract with you, such as providing paid content and services.
- Compliance with a legal obligation where required by law.
- Our legitimate interests in improving and managing our services and communicating with you responsibly.
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your data with:
- Trusted service providers who assist with hosting, payment processing, analytics, and communications. These providers are contractually obligated to protect your data and use it only for specified purposes.
- Legal authorities if required by law or to protect our rights and security.
Data Retention
We retain your personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.
Your Rights
You have various rights under GDPR and other applicable data protection laws, including:
- The right to access and receive a copy of your personal data.
- The right to rectify inaccurate or incomplete data.
- The right to erase your data under certain circumstances.
- The right to restrict or object to processing.
- The right to data portability.
- The right to withdraw consent for processing based on consent at any time.
- The right to lodge a complaint with a supervisory authority if you believe your rights have been infringed.
To exercise your rights, please contact us by post at the address below.
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Cookies and Tracking Technologies
Our online platform uses cookies and similar technologies to enhance your user experience, analyze site traffic, and deliver personalized content. You can manage your cookie preferences through your browser settings or via any provided consent tools.
International Data Transfers
Your personal data may be processed and stored in the United Kingdom or other countries where we or our service providers operate. We ensure that such transfers comply with applicable data protection laws and implement adequate safeguards.
Contact Information
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Apex Online Resources42 King Street,
Floor 3,
Manchester, Greater Manchester
M2 4JW
United Kingdom
We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. We encourage you to revisit it regularly.